When your power goes off, there are a few things you can do to help us in restoring your power as quickly as possible.

  • Check your panel box (breaker or fuse box)
         Make sure there are none that are tripped or blown
    .

  • If possible, check with neighbors and find out if their power is off
         This is helpful to the crew in locating the problem
    .

  • Call the Cooperative office at 814-445-4106 or 800-443-4255 to report outage.

When calling during normal business hours (Monday through Friday – 7:30am to 4:00pm) you will speak directly to Cooperative personnel and relay the problem.  After hours from 4:30 pm to 11:00 pm there is a night dispatch answering the telephone for you to report a problem to.

When calling after 11:00pm Monday through Friday and on weekends, you will receive an automated attendant.  Please listen to the instructions carefully.  You will be prompted to leave your name, telephone number, map number and any information that might be helpful to restoring the power, such as location of tree on power line or broken pole.  This information will be recorded and Cooperative personnel will be notified immediately of the problem.

Whenever an outage occurs, please be certain Somerset Rural Electric personnel are working to restore your power as soon as possible.  We want to thank you in advance of your patience and cooperation.